AI in Retail Management

Understanding customers on-site, before they check out or pay the bill, has always been difficult as management has been limited to reactive decisions based on delayed and often incomplete data. IntelliVision’s Smart Retail solution instantly and continuously gathers actionable data. With this data, automatically assembled into meaningful metrics and information, management can better serve the customer and maximize store revenue and profitability.

AI-based Analytics and Intelligence for Retail Business

AIRPIX's Retail solution is a complete suite of AI-based video analytics products for the retail environment. Brick and mortar locations make up the primary channel for many retailers, but until recently physical locations relied on archaic methods of data generation that missed key components of the in-store customer experience. Managing products, services and staff on a large scale while adjusting to consumer demands can be difficult without timely and up-to-date information. IntelliVision's Smart Retail solution provides a number of services that can deliver the needed information to streamline decisions and create more value for the customer. The Smart Retail solution takes advantage of smart cameras combined with analytical software to gather data on store operations and customer trends.

Key Features of Smart Retail

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Intrusion Detection

Monitor secure areas of your back office or warehouse with unauthorized entry or loitering detection.

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Face Recognition

With the precision of Smart Retail’s face recognition – be alerted to known shoplifters or VIPs as they enter a retail location with Smart Alerts.

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Queue Manager

Manage your retail floor with in-depth analytics that monitor POS stations and other areas. This data can trigger alerts that notify internal teams of longer than usual wait times to allow better service of your customers and reduce unnecessary lines.

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Traffic Map

See how consumers move about the premises. The system tracks where people are spending time and which products or services they come in contact with.

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Customer Metrics

Customer metrics captures what credit and membership card swipes miss – all the customers that did not purchase anything, and more quantified, qualitative data on those that did.

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Customer Count

Knowing how many customers enter and exit stores is valuable information and can be used to put other measures, such as gross sales, into perspective.

Smart Retail and Business Intelligence

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Face Detection and Recognition

Our face recognition services harness the power of deep learning techniques to help businesses identify faces in a crowd, including complicated scenes with poor lighting situations. We empower businesses with face detection to get better and consistent insights with the aid of graphical processing units (GPU) or dedicated processors.

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Management Dashboards

AIRPIX Retail solution uses video analytics technology to allow retailers to optimize operations by responding quickly to customer needs and market trends. Through an interactive dashboard, merchants can harness real-time in-store analytics to create a personalized, omni-channel experience, capturing shopper interest at every touchpoint.

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Queue Management

Queue Management keeps track of how customers are lining up and being served. The system can count the number of customers in line and record wait times to aid management in distributing staff and ensuring a high quality service for the customer. Calls for service staff at checkout counters are usually done manually, but with a queue management solution in place, staff can focus on serving the customer while the system keeps an eye on the general condition of queues.

Why Smart Retail from AIRPIX?

customer-demographics

Customer Demographics

Know more about customers going in and out of locations – age, gender, patterns and preferences

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Product Metrics

Know which products and promotions are hot and which are not

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Staff Distribution

Know if service staff are optimally positioned and distributed to attend to the needs of your customers

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